Privacy policy

Your privacy is very important to us and therefore any information that you upload on our website including any payment card information will be stored on a secure server. We provide secured payment through our payment partner PayPal. Our secure server encrypts your identity number and payment card details in order to minimise the risk of unauthorised disclosure or interception. Our website makes use of ‘cookies’ which collect data about the device that you use to access our website. The cookies minimise the possibility of unauthorised access to, and disclosure of, your personal information.

Whilst all reasonable efforts are taken to ensure that your personal information and/or credit card details are protected over the internet, we cannot guarantee the absolute security of any information you exchange with us.

Customer services information collection

When you contact our customer services, we collect information that helps us to categorise your query, respond to it and, if applicable, investigate what went wrong. We also use this information to track potential problems and trends to customise our support responses to provide a better service to you.

Forwarding personal data
Your data is not forwarded to third parties without your consent. Only our service partners, which we require for handling the contractual relationship, are excluded from this. The scope of the data transfer is restricted to a minimum. We will not disclose, sell or rent your personal information to third parties without your consent unless we are compelled to do so by law.

Collection and processing while using the contact form
When using the contact form, we collect personal data (particulars of personal or objective relationships of a particular or definable natural person) only within the scope provided by you. We use your email address only for processing your request. Your data is deleted subsequently if you do not approve of the further processing and use.